Importance of Getting UX Design Right for B2B SaaS App

Uaxe Labs
4 min readNov 24, 2021

One of the struggles that every SaaS application faces is keeping the user engaged and rendering the right design comprehension in the user’s mind, which you can achieve with an appealing SaaS UX design service. So, just like any other application, SaaS requires great design and power to render the best experience of your brand to the client.

It’s not so that just commercial or B2C apps require impactful designs but it stands true with a B2B SaaS App too! Getting aced UI UX design service will not only help you stand out from the crowd of competition but even make you reach the top of the industry and be renowned for your offering.

Now let’s have a look at why is UI/UX design important for your B2B SaaS app!!

When you build a SaaS app, it is surely going to have highly competitive features for increasing target customers and prospects. With each feature the complexity of your application increases, so it is great if you have a simplistic design to make it easier for users to interact and work with the app. There can also be a possibility that two of your customers might want the same features but in different implementation styles.

Also Read: Top UX Design Tips For Creating Better SaaS Applications

It’s also important when you want your SaaS app to feature across multiple platforms and devices. Because not only the dimensions are different but the demographics of audiences coming from the devices and platforms is diverse. If you are designing the UI/UX for a mobile app it has to be simple yet interactive, but if it’s for the web it has to be informative and unique. Also if you wanna go cross-platform with iOS and Android, you need to adhere to themes and designs of the two systems, so that they fit it, this will give you expansive exposure and a larger-than-life reach.

In a nutshell, the importance of the two UI and UX per se lies in the looks and the experience of your app as a brand with the user.

That was about the importance of the two, but if you wanna get it right to stand true to the essence, here are a few design practices that will boost your B2B SaaS app:

Easy registration

Registration is the first point of contact that you can make with the user or the visitor of the application. Getting vital and prospective details can lead to closing deals, subscriptions, membership, etc. If the registration is snappy there will be a handsome amount of sign-ups. Sometimes a contact number or an email address is enough. Don’t forget to put interactive CTAs and minimalistic forms to drive action.

Clear on-boarding

Everything visual on the app should be clear for the user to take action. Confused users are no good. It’s a must to give a great, engaging experience. It also gives a great impression of your brand. It’s a plus point to include demos and coach marks to highlight different elements and features of the app. Onboarding aims at introducing users and accomplishing desired actions.

Streamlined infrastructure

App infrastructure and navigation are prime when it comes to running any app. IT’s a wise option to go for highly immersive navigation effects and graphics, so there's a bit of fun for the user while glancing at the app. IT should be so smooth that everything can be covered in a few taps, swipes, or clicks. USe labeling wherever there’s the scope of confusion. UI accomplishes goals with interaction and navigation majorly.

Also Read: Ways To Elevate The User Experience Of Healthcare App Or Product

Specific dashboarding

Dashboards are the go-to tools for getting insights and calculating different goals within a single app. Go for the dashboard format, so it’s simpler for users to get metrics that they like. Keep it as flexible and customizable as you can so that the users can choose categories they want to measure results and performance.

Intuitive customer support

There’s definitely more to the app than the core functions. It's a great brownie point if you offer opportunities for interaction with users within the app, set up intuitive customer support through bots, pages, and highly immersive fields. This will not just help you know the different problems your users are facing, but also create a good image for your brand, showing that you care about the users.

In the hunt for the best B2B SaaS user experience design agency?

Uaxe Labs is the partner that you can depend on. Our team of designers has always managed to come up with cutting-edge, innovative, and user-friendly B2B SaaS applications. We are thorough experts as we have a power-packed team of tech wizards and app artisans. The clientele that we have is spread across the globe, hailing from diverse industrial concerns. Customer satisfaction and timely deliverability are what has got us this far today, we are a well-established name in the tech design industry today.

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Uaxe Labs

Uaxe Labs is one of the most Intuitive UI UX Design Agency to Superpower your Business